I came in to the store for the first time last week and I was so incredibly impressed. A lot of these shops are pretty shady and not very clean, but Black Velvet was so nice, and had such a knowledgeable, helpful, friendly, staff who went that extra mile to make me and my (shy) companion feel comfortable and at home. We've gone to other stores in the area but we were given incorrect information on the products, the prices were outlandish, or we were just plain treated like criminals and followed. If you want the best service and prices, then I suggest you check out the goodies at Black Velvet. Thank you ladies so much, we will both be back!